Retailer/Supermarket


Challenge: Difficulty Hiring and Retaining Retail Workers


1. Low Wages and Limited Benefits

  • Why: Many retail positions offer minimum or near-minimum wage, with few benefits like health insurance, paid leave, or retirement plans. This makes it difficult to attract  individuals, especially when other sectors offer better compensation for similar skill levels.


2. Unpredictable and Inflexible Schedules

  • Why: Retail often requires evening, weekend, and holiday shifts with little advance notice. Last-minute scheduling or "on-call" shifts disrupt work-life balance, discouraging long-term commitment.


3. High Stress and Customer Service Burnout

  • Why: Dealing with difficult customers, long lines, and pressure to upsell can be emotionally exhausting. The lack of support for frontline workers during challenging situations has led many to leave the industry entirely.

  • Supportive Solution:
    Our Sustainably360 RSBA1 Supportive Service offers a vital safety net to retain and attract talent by addressing the underlying economic challenges. Through access to free resources, budgeting and planning assistance, and low-cost rental opportunities, we help improve job stability and make transportation opportunities more appealing and sustainable for the next  generation of talent.

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